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	<title>Comments on: Who&#8217;s the best person to fix this?</title>
	<atom:link href="http://lizkeogh.com/2009/01/16/whos-the-best-person-to-fix-this/feed/" rel="self" type="application/rss+xml" />
	<link>http://lizkeogh.com/2009/01/16/whos-the-best-person-to-fix-this/</link>
	<description>Software, Training, Coaching, Writing</description>
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		<title>By: Steven "Doc" List</title>
		<link>http://lizkeogh.com/2009/01/16/whos-the-best-person-to-fix-this/comment-page-1/#comment-1458</link>
		<dc:creator>Steven "Doc" List</dc:creator>
		<pubDate>Wed, 04 Feb 2009 19:26:53 +0000</pubDate>
		<guid isPermaLink="false">http://lizkeogh.com/?p=397#comment-1458</guid>
		<description>Fascinating that we&#039;re thinking about the same topic at roughly the same time, although from slightly different perspectives.

http://www.stevenlist.com/blog/2009/02/03/whose-fault/

Nice.

Thanks, Andy!</description>
		<content:encoded><![CDATA[<p>Fascinating that we&#8217;re thinking about the same topic at roughly the same time, although from slightly different perspectives.</p>
<p><a href="http://www.stevenlist.com/blog/2009/02/03/whose-fault/" rel="nofollow">http://www.stevenlist.com/blog/2009/02/03/whose-fault/</a></p>
<p>Nice.</p>
<p>Thanks, Andy!</p>
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		<title>By: liz</title>
		<link>http://lizkeogh.com/2009/01/16/whos-the-best-person-to-fix-this/comment-page-1/#comment-1366</link>
		<dc:creator>liz</dc:creator>
		<pubDate>Thu, 22 Jan 2009 09:20:50 +0000</pubDate>
		<guid isPermaLink="false">http://lizkeogh.com/?p=397#comment-1366</guid>
		<description>Mmm, that would be the day that I worked through my lunch hour and ended up staying till 6:30. There&#039;ve been a few of those. If you&#039;re one of the people paying for my time and don&#039;t think I&#039;m worth it then please come and have a chat - otherwise, let them worry about it!

(You are of course welcome to chat at any point - please appreciate that there may be many valuable things we&#039;re doing that you don&#039;t have insight into. I shall write a blog post about what happened with the hats... in my own time, of course!)</description>
		<content:encoded><![CDATA[<p>Mmm, that would be the day that I worked through my lunch hour and ended up staying till 6:30. There&#8217;ve been a few of those. If you&#8217;re one of the people paying for my time and don&#8217;t think I&#8217;m worth it then please come and have a chat &#8211; otherwise, let them worry about it!</p>
<p>(You are of course welcome to chat at any point &#8211; please appreciate that there may be many valuable things we&#8217;re doing that you don&#8217;t have insight into. I shall write a blog post about what happened with the hats&#8230; in my own time, of course!)</p>
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		<title>By: Mike Rotch</title>
		<link>http://lizkeogh.com/2009/01/16/whos-the-best-person-to-fix-this/comment-page-1/#comment-1363</link>
		<dc:creator>Mike Rotch</dc:creator>
		<pubDate>Wed, 21 Jan 2009 08:48:29 +0000</pubDate>
		<guid isPermaLink="false">http://lizkeogh.com/?p=397#comment-1363</guid>
		<description>I&#039;m constantly amazed at how much external consultants can be paid to come up with this tripe whilst sitting at their desks designing witches hats.</description>
		<content:encoded><![CDATA[<p>I&#8217;m constantly amazed at how much external consultants can be paid to come up with this tripe whilst sitting at their desks designing witches hats.</p>
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		<title>By: liz</title>
		<link>http://lizkeogh.com/2009/01/16/whos-the-best-person-to-fix-this/comment-page-1/#comment-1360</link>
		<dc:creator>liz</dc:creator>
		<pubDate>Tue, 20 Jan 2009 20:21:18 +0000</pubDate>
		<guid isPermaLink="false">http://lizkeogh.com/?p=397#comment-1360</guid>
		<description>Think it&#039;s the guys who &lt;a href=&quot;http://en.wikipedia.org/wiki/Neuro-linguistic_programming&quot; rel=&quot;nofollow&quot;&gt;invented NLP&lt;/a&gt; who are the smart ones, to be honest. I&#039;m still learning, and continuously amazed, by how powerful it can be.</description>
		<content:encoded><![CDATA[<p>Think it&#8217;s the guys who <a href="http://en.wikipedia.org/wiki/Neuro-linguistic_programming" rel="nofollow">invented NLP</a> who are the smart ones, to be honest. I&#8217;m still learning, and continuously amazed, by how powerful it can be.</p>
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		<title>By: Ivor Biggin</title>
		<link>http://lizkeogh.com/2009/01/16/whos-the-best-person-to-fix-this/comment-page-1/#comment-1357</link>
		<dc:creator>Ivor Biggin</dc:creator>
		<pubDate>Tue, 20 Jan 2009 16:03:49 +0000</pubDate>
		<guid isPermaLink="false">http://lizkeogh.com/?p=397#comment-1357</guid>
		<description>Smart Arse</description>
		<content:encoded><![CDATA[<p>Smart Arse</p>
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		<title>By: Gabriel Schenker</title>
		<link>http://lizkeogh.com/2009/01/16/whos-the-best-person-to-fix-this/comment-page-1/#comment-1351</link>
		<dc:creator>Gabriel Schenker</dc:creator>
		<pubDate>Mon, 19 Jan 2009 06:57:07 +0000</pubDate>
		<guid isPermaLink="false">http://lizkeogh.com/?p=397#comment-1351</guid>
		<description>In French there is a proverb saying &quot;C&#039;est le ton qui fait la musique.&quot;. Or translated: &quot;It&#039;s the tone that makes the music&quot;. Just changing one single tone for another one can change the whole thing.
Your finding is also compatible with the one that you always should start with something positive (before starting to talk about the not so positive) when giving feedback to a person. The person will then be open to your critique.</description>
		<content:encoded><![CDATA[<p>In French there is a proverb saying &#8220;C&#8217;est le ton qui fait la musique.&#8221;. Or translated: &#8220;It&#8217;s the tone that makes the music&#8221;. Just changing one single tone for another one can change the whole thing.<br />
Your finding is also compatible with the one that you always should start with something positive (before starting to talk about the not so positive) when giving feedback to a person. The person will then be open to your critique.</p>
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		<title>By: Jason Yip</title>
		<link>http://lizkeogh.com/2009/01/16/whos-the-best-person-to-fix-this/comment-page-1/#comment-1349</link>
		<dc:creator>Jason Yip</dc:creator>
		<pubDate>Sun, 18 Jan 2009 09:50:16 +0000</pubDate>
		<guid isPermaLink="false">http://lizkeogh.com/?p=397#comment-1349</guid>
		<description>This reminds me of how John Shook talks about the difference between authority-focus (&quot;who&#039;s job is this?&quot;) and responsibility-focus (&quot;what&#039;s the right thing to do?&quot;).  There&#039;s an excerpt from his Managing to Learn book here: http://www.lean.org/downloads/mtl_page_81.pdf</description>
		<content:encoded><![CDATA[<p>This reminds me of how John Shook talks about the difference between authority-focus (&#8221;who&#8217;s job is this?&#8221;) and responsibility-focus (&#8221;what&#8217;s the right thing to do?&#8221;).  There&#8217;s an excerpt from his Managing to Learn book here: <a href="http://www.lean.org/downloads/mtl_page_81.pdf" rel="nofollow">http://www.lean.org/downloads/mtl_page_81.pdf</a></p>
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