Category Archives: nlp

Feedback sandwiches and Real Options

Posted on May 28, 2009 by

Esther Derby writes great advice on giving feedback. I’m intrigued by her closing comment: Praise sandwich tends to erode trust in the feedback givers intentions, and once that’s gone, there’s not much chance any useful information will get through. I … Continue reading →

Posted in feedback, nlp | 4 Comments

Who’s the best person to fix this?

Posted on January 16, 2009 by

I hate blame cultures. If you hate them too, then you don’t need me to tell you why. If you don’t, you probably haven’t worked in one yet. At one client, they have a strong dislike for blame cultures. Unfortunately, … Continue reading →

Posted in nlp | 7 Comments