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Category Archives: nlp
Feedback sandwiches and Real Options
Esther Derby writes great advice on giving feedback. I’m intrigued by her closing comment: Praise sandwich tends to erode trust in the feedback givers intentions, and once that’s gone, there’s not much chance any useful information will get through. I … Continue reading
Posted in feedback, nlp
4 Comments
Who’s the best person to fix this?
I hate blame cultures. If you hate them too, then you don’t need me to tell you why. If you don’t, you probably haven’t worked in one yet. At one client, they have a strong dislike for blame cultures. Unfortunately, … Continue reading
Posted in nlp
7 Comments