Monthly Archives: July 2005

On Friday, I ran a workshop to teach some of my colleagues how to write haiku (a haijin is a haiku poet). Many pleasant surprises: the number of people (I suspect they were press-ganged), the willingness of all participants to … Continue reading →

Some time ago, someone – let’s call him George – changed all the tests I had written for a batch of Support classes which had been created as a “temporary measure” and had now become part of the system. The … Continue reading →

Us poor souls on your Support Staff are just another kind of end-user. Our Gui is made up of logs, reports and audits. We need love too! We need the same kind of attention to our needs as you give … Continue reading →

If you think you’re going to finish reading all those books you bought, you need more books.

As part of my preparation for a workshop I’m running next week, I’ve been studying the art and science of Mind Mapping, and the idea of Radiant Thinking which mind maps express. I have to admit, scribbling with felt tip … Continue reading →