Category Archives: nlp

There’s no such thing as Declarative and Imperative

Posted on June 17, 2013 by Liz

I finally managed to catch up with Dan North last week at NDC Oslo (since we don’t seem to be able to do that in our home city). We were talking about Declarative vs. Imperative, when Dan said something that … Continue reading →

Posted in bdd, nlp | 6 Comments

Feedback sandwiches and Real Options

Posted on May 28, 2009 by Liz

Esther Derby writes great advice on giving feedback. I’m intrigued by her closing comment: Praise sandwich tends to erode trust in the feedback givers intentions, and once that’s gone, there’s not much chance any useful information will get through. I … Continue reading →

Posted in feedback, nlp | 4 Comments

Who’s the best person to fix this?

Posted on January 16, 2009 by Liz

I hate blame cultures. If you hate them too, then you don’t need me to tell you why. If you don’t, you probably haven’t worked in one yet. At one client, they have a strong dislike for blame cultures. Unfortunately, … Continue reading →

Posted in nlp | 7 Comments